NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
Even though offshore, India, Philippines or South Africa, might seem like the first option, the industry trends rise towards nearshoring, a more attractive option to consider.
As US President Barack Obama visits Mexico this week, he may want to consider the new realities of the country, says Shannon O'Neil, from the Council on Foreign Relations.
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Tijuana, Baja California, MEXICO. India's pre-budget Economic Survey report was delivered to the Indian Parliament at the end of February. The annual economic report showed a 10% loss over the last 5 years in Business Process Outsourcing (BPO) business to other countries making a notable dent in India's $20B world share.
Tijuana, Baja California, MEXICO. Mexico ranks as top destinations for doing business according to the annual "Doing Business Report" released for 2013 by the World Bank.
Mexico, overshadowed by Brazil for years, has secured its place as the new favorite among investors looking to put cash into Latin America.
TIJUANA, Mexico — As far as tech expos go, this was no CES, the Consumer Electronics Show held every year in Las Vegas. Here at the BIT Center in Tijuana, there were only a few dozen vendors — a social media firm; a consulting company that helps maquilas manage their inventory and customs paperwork.
On Feb. 27, Nathan was born in Otlen, Switzerland. Nathan is the world's first general purpose artificial brain to live on the Internet. This is a big breakthrough for computing.
In India, people ask you about China, and, in China, people ask you about India: Which country will become the more dominant economic power in the 21st century? I now have the answer: Mexico.
