NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
Being prepared for possible health risks that might affect our business is not always at the top of the list, when the time comes, we realize we are not always fully prepared to manage a situation like the COVID-19
September 29th to October 1st, discover how a nearshore contact center can improve Fintech companies' loan and lease servicing while expanding their receivables recovery with a reduced cost at the same time. Meet us at the CCSI virtual booth at LendIt 2020 so we can tailor a solution for you.
All Stories
Finding a new solution provider can be overwhelming, time-consuming and complicated, specifically when it’s a debt collection call center provider.
Join us for RMA International Annual Conference 2020 (Booth #211) at Aria Hotel & Resort, Las Vegas, February 3rd to 6th to stay up to date with the emerging technology, rules, regulations, and top
As is a tradition here at CCSI, this year we had our annual potluck to celebrate Thanksgiving and take this opportunity to thank the team for all the effort they put in their work and remind them to never forget that we are a family.
Call Center Services International is a main sponsor for the SOCAP International Southwest Regional Chapter in Coyote Hills Golf Course on December 5th at Fullerton, CA.
Oct 25, 2019. Last Friday a group of Business International Students from Point Loma Nazarene University visited Call Center Services International for the 3rd time.
Like every year, this week we are celebrating Customer Service Week. This event takes place internationally in the first week of October and many companies participate to honor the people who support the customers.
_thumbnail.png)
_thumbnail.png)
