SPECIALISTS IN ESTABLISHING
CONTACT CENTERS IN

 Nearshore Inbound & Outbound Call Center Services

SPECIALISTS IN ESTABLISHING CONTACT CENTERS IN

SPECIALISTS IN ESTABLISHING CONTACT CENTERS IN MEXICO

CCSI IS A CALL CENTER SERVICES PROVIDER STRATEGICALLY LOCATED IN MEXICO

Call Center Services International (CCSI) is a World-Class Contact Center with strategic locations throughout Nearshore Mexico. We feature a professional, bilingual (English/Spanish), bicultural, and performance-driven workforce from traditional brick-and-mortar centers and Work-From-Home models.


Our core business is to offer the best contact center solutions to help you establish a high-performance and cost-effective Nearshore Center in Mexico. CCSI’s solution will allow you to reduce labor and operational costs while accomplishing your corporate performance objectives.

Key Mexico contact center advantages

Proximity to the U.S.

Proximity to the U.S.

Short travel time through land crossing or direct flights.

Globally Competitive Rates

Globally Competitive Rates

Save up to 50% on operational costs compared with U.S. based call center companies.
$10 -$15 USD fully burdened hourly rate

Bilingual Workforce

Bilingual Workforce

Mexico has the largest bilingual workforce pool in Latin America with 15.6 million English speakers

Cutural Alignment CCSI Call Centers Mexico

Cultural Alignment

Bicultural workforce that is accustomed to American culture. 30% of our workforce has lived in the U.S.

State of the art infrastructure

State-Of-The-Art Infrastructure

Direct ISP Land Connection between the U.S. and Mexico.

Intellectual Property Baja Call Centers International

Intellectual Property

Mexico is the largest business partner of the U.S. having numerous trade agreements and intellectual property treaties

REDUCE YOUR COST BY UP TO 50%

We offer affordable call center services to help you establish a Call Center in Mexico without legal exposure and minimal capital expenditure or with specific infrastructure requirements.

Our rates are globally competitive between $10 to $15 USD

REDUCE YOUR COST BY UP TO 70%
REDUCE YOUR COST BY UP TO 70%

REDUCE YOUR COST
BY UP TO 70%

Establish a Call Center in Mexico without legal exposure and minimal capital expenditure or with specific infrastructure requirements

Our rates are globally competitive between
$9 to $14 USD

OUR FACILITIES

We have strategically located call centers in Tijuana, Mexico City, and Los Cabos.

Bit Center CCSI Location
Otay Contact Center
Plaza Agua caliente
Reforma CCSI Location
Insurgentes CCSI Location
Reforma 93 CCSI Nearshore Location

OUR PURPOSE AS A CALL CENTER SOLUTION PROVIDER

Our purpose is to provide our clients with a lower-cost nearshore solution that delivers a talented workforce with top-quality service and outstanding customer satisfaction.

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Strategic Locations
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Want to know more?

WANT TO KNOW MORE ABOUT OUR CALL CENTER SOLUTIONS?

We would be delighted to speak with you and provide call center support about your contact center services needs and the benefits of establishing a call center in Mexico.

(877) 399-3419